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Impersonation
Immigration & Checkpoints Authority of Singapore (ICA)

Advisory: Beware of Scams Impersonating ICA

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The Singapore Police Force would like to alert the public to a rise in scam websites and messages impersonating the Immigration & Checkpoints Authority (ICA). These scams attempt to trick you into revealing personal information or making payments.

To protect yourself,

  • Add security features:
    • Enhance your online security by enabling two-factor authentication (2FA) for your accounts and using strong, unique passwords.
  • Check for scam signs:
    • Be suspicious of unsolicited messages, emails, or websites claiming to be from ICA, especially those with unusual URLs (e.g., non-ica.gov.sg addresses).
    • Official ICA communications will never ask for your Singpass credentials, bank account details, or one-time passwords (OTPs) through unofficial channels.
  • Tell authorities, family and friends:
    • If you encounter such a scam, inform others to raise awareness.
    • If you have clicked on a suspicious link, provided personal details, or made a payment, report it to the police immediately and inform your bank to prevent unauthorised transactions.

Unsure if something is a scam? Check by calling the 24/7 ScamShield Helpline at 1799.