Advisory on Phishing Scams Impersonating MooMoo

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The Singapore Police Force warns the public about a rise in phishing scams, targeting users of financial trading platforms, specifically MooMoo. Scammers are creating fake websites mimicking the legitimate platform to trick users into revealing their login credentials and personal information.

How to recognise this scam:

• Be cautious of unsolicited messages or unofficial links claiming to be from MooMoo, especially those asking for your login details or personal information.
• Always check the website URL carefully. Official MooMoo websites will use their legitimate domain names, not suspicious-looking ones with random characters or unfamiliar extensions (e.g., .live, .xyz).

What to do if you encounter this scam:

• Add security features: Enhance your account security by enabling Two-Factor Authentication (2FA) on your MooMoo account for an added layer of protection.
• Check for scam signs: Always verify the legitimacy of any links or messages purporting to be from MooMoo. Look for unusual phrasing, grammatical errors, or requests for sensitive information that MooMoo would not typically ask for. Cross-reference any suspicious communication with official MooMoo announcements or their official website directly.
• Tell authorities, family and friends: If you encounter such a scam, inform MooMoo's official customer support. If you have clicked on a suspicious link, provided your details, or suspect unauthorised transactions, immediately change your password on the official MooMoo website. Report the incident to the Police at www.police.gov.sg/iwitness or call 999 if you require urgent assistance. Share this information with your family and friends to protect them too.

Unsure if something is a scam? Check by calling the 24/7 ScamShield Helpline at 1799.